Refund policy
Refund & Return Policy
Every CatDaddy tee is printed to order, just for you. Because of that, we don't accept returns or exchanges for sizing preferences, color changes, or change of mind. But if something's wrong with your order, we'll try to make it right.
Damaged, Defective, or Misprinted Items: If your shirt arrives with a manufacturing defect, misprint, or damage, contact us within 30 days of delivery with a clear photo of the issue. We'll work with our print partner to get you a free replacement or a full refund, your choice.
Lost Packages: If your order hasn't arrived within 30 days of the ship date and tracking shows no delivery, let us know. We'll open an investigation with our print partner and arrange a free reprint or refund if the package can't be located.
Wrong Item Received: If you receive something different from what you ordered, contact us within 30 days of delivery with a photo and we'll send the correct item at no cost to you.
What's Not Covered
- Items that are the wrong size due to customer ordering (please check our size guide before purchasing)
- Change of mind or buyer's remorse
- Minor print placement variations (less than 0.5") — these are normal for print-on-demand apparel
- Slight deviations in size (less than 1" from the size guide)
- Orders shipped to an incorrect or incomplete address provided at checkout
- Items that have been worn, washed, or altered
Order Cancellations: Production begins quickly after you order. We can only cancel orders within 24 hours of purchase , after that, your tee is already being made.
How to Reach Us Use our page or email us at jonathan@catdaddybrand.com with your order number and a photo of any issue. We'll respond within 3 business days and get it sorted out.